A Technique to Exploit Free-Form Notes to Predict Customer Churn

نویسندگان

  • Gregory W. Ramsey
  • Sanjay Bapna
چکیده

33 Algorithmic Analysis of Clinical and Neuropsychological Data in Localization-Related Epilepsy Masoud Latifi-Navid, Department of Mechanical Engineering, Middle East Technical University, Ankara, Turkey Kost V. Elisevich, Department of Clinical Neurosciences, Spectrum Health System, Grand Rapids, MI, USA Hamid Soltanian-Zadeh, Department of Electrical and Computer Engineering, Control and Intelligent Processing Center of Excellence, University of Tehran, Tehran, Iran & School of Cognitive Sciences, Institute for Research in Fundamental Sciences (IPM), Tehran, Iran & Departments of Research Administration and Radiology, Medical Image Analysis Lab, Henry Ford Health System, Detroit, MI, USA

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Hierarchical Alpha-cut Fuzzy C-means, Fuzzy ARTMAP and Cox Regression Model for Customer Churn Prediction

As customers are the main asset of any organization, customer churn management is becoming a major task for organizations to retain their valuable customers. In the previous studies, the applicability and efficiency of hierarchical data mining techniques for churn prediction by combining two or more techniques have been proved to provide better performances than many single techniques over a nu...

متن کامل

Predicting Customer Churn Using CLV in Insurance Industry

Today, increased level of customer awareness caused themto access to the other suppliers easily and they can get their servicesfrom the competitors with similar or even better quality and same price.Therefore, focusing on customers and preventing them to leave, has beenthe most important strategy for any company. Researches have shownthat retaining former customers is cheaper than attracting ne...

متن کامل

A Comparative Study of Techniques to Predict Customer Churn in Telecommunication Industry

In present days there is huge competition between various companies in the industry. Due to this companies pay more attention towards their customers rather than their product. They become aware of customer churn issue. Basically when a customer ceases one’s relationship with the company, this misfortune of relationship is known as customer churn. Various data mining approaches are used to pred...

متن کامل

Combined rough set theory and flow network graph to predict customer churn in credit card accounts

Customer churn has become a critical issue, especially in the competitive and mature credit card industry. From an economic and risk management perspective, it is important to understand customer characteristics in order to retain customers and differentiate high-quality credit customers from bad ones. However, studies have not yet adequately introduced rules based on customer characteristics a...

متن کامل

A Review on Customer Churn Prediction in Telecommunication Using Data Mining Techniques

Customer churn is the term which indicates the customer who is in the stage to leave the company. Particularly it is happening recurrently in the telecommunication industry and the telecom industries are also in a position to retain their customer to avoid the revenue loss. Prediction of such behaviour is very vital for the present market and competition and Data mining is the one of the effect...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:
  • IJCMAM

دوره 4  شماره 

صفحات  -

تاریخ انتشار 2014